Privacy Policy
Coffee Rig Supply operates coffeerigsupply.com. This policy explains how personal information is handled when you browse the site, use an account, place an order or contact us.
Information we handle
- Details you provide: Your name, email, phone number, billing and delivery addresses, account details and messages sent to support.
- Order information: Items ordered, quantities, transaction references, delivery details and any return or refund correspondence.
- Technical information: IP address, browser and device information, server request logs, and cookies used for website security, sessions and shopping functions.
When payment services are available, payment details are handled by the selected payment provider under its own privacy terms. Do not send full card numbers or passwords to our support email.
How information is used
We use information to maintain accounts and carts, process and fulfill orders, provide product and after-sales support, investigate delivery problems, protect the site against fraud and abuse, and meet legal, tax and accounting obligations.
Service providers
We may share the information needed to provide a service with hosting and technical providers, payment providers, carriers and fulfillment partners, and email or customer-support providers. We may also disclose information where legally required. We do not sell your personal information.
Cookies and accounts
WordPress and WooCommerce use cookies to support login sessions, account security and shopping-cart functions. You can manage cookies through your browser; blocking them may affect account, cart or checkout features.
You can review or update available account details through My account. Keep your login details confidential.
Retention and security
We retain information as needed to provide the requested services, resolve disputes and meet legal, accounting and security requirements. We use reasonable safeguards to protect it, but no online service can guarantee absolute security.
Your requests
Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information. Contact support@coffeerigsupply.com to make a request. We may need to verify your identity, and information required for legal or security purposes may need to be retained.
Children and external links
The store is intended for adults purchasing coffee equipment and supplies. We do not knowingly collect children’s personal information. External websites linked from this site have their own privacy practices.
Policy updates
We may update this policy when our services or requirements change. The current version is published on this page. For privacy questions, email support@coffeerigsupply.com.